Privacy & Policy

Coalurja UEP ("we," "us," or "our") respects your privacy and is committed to protecting your personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you download, install, register for, or use our Android app Coalurja UEP.

By creating an account, submitting information, or continuing to use the App after reviewing this policy, you consent to these practices. We process your data based on legitimate interests (e.g., providing services), contract necessity (e.g., account management), legal obligations, or your explicit consent where required. This policy complies with applicable laws like GDPR, CCPA, and India's DPDP Act.

1. INFORMATION WE COLLECT

We collect the following personal information to provide and improve our services:

Registration Data: Name, email address, mobile number (if provided).
Usage Data: Device information (e.g., IP address, device ID, OS version), app interactions, and crash reports.
Other Data: Any information you voluntarily provide, such as profile updates or support queries.

We do not collect sensitive information like financial details, health data, or precise location unless explicitly required and disclosed.

2. How We Use Your Information

We use your data for these purposes:
To provide and maintain the App's functionality.
To analyze usage patterns and improve the App's performance.
To respond to your inquiries and provide customer support.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

4. Data Storage and Security

Your data is stored on secure servers (e.g., in the EU/US with encryption). We use industry-standard measures like HTTPS, access controls, and regular audits. However, no system is 100% secure—we cannot guarantee absolute protection.

5. Your Rights and Choices

You can access, update, or delete your personal information by contacting us. You may also opt out of marketing communications. Note that some data may be retained for legal or operational reasons.

6. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of significant changes via the App or email. Please review this policy periodically.