CoalUrja is an online informative Website for Imported Coal

For the purpose of these Terms of Use, wherever the context so requires, “You” “Your” or “User” shall mean any natural or legal entity (which includes any individual, group of persons, or organization that has legal rights and obligations related to agreements, contracts, payments, penalties, etc) or any person on behalf of a legal entity who is accessing the Website and shall mean to include any person interested in sale and purchase of coal including the Registered User (defined herein below). The User may or may not be registered with the Website. If registered, the User shall be referred to as a “Registered User”.

These Terms of Use together with Our Privacy Policy govern the usage of the Website by the User. Your use of the Website constitutes Your acceptance of these Terms of Use and any changes/modifications made to them thereafter. The Website reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use at any time without any prior notice to You. It is the Users’ liability to review these Terms of Use periodically for updates/changes. If You do not agree to such provisions, You must stop using the service with immediate effect. Your continuous use of the service will be deemed to signify Your acceptance of the amended provisions of the Agreement.As a User of this Website, it implies that You have read, understood and agreed to abide by these Terms of Use.

If You do not agree to or do not wish to be bound by the Agreement, You may not access or otherwise use the Website in any manner.

1. ELIGIBILITY

The use of this Website is permitted only to Users who are: Legal/natural persons/entity, Above twenty-one (21) years of age (in case of individual Users), Capable of forming legally binding contracts under Indian Contract Act, 1872, By using this Website, the User accepts and acknowledges that these conditions have been duly fulfilled. The Website reserves the right to terminate a Users’ registration and take such necessary actions as might be required if anything to the contrary is found. The user shall do its own due diligence before entering any communication and/or transaction with other users on the website.

2. YOUR ACCOUNT AND REGISTRATION

We reserve the right to refuse access to any User, terminate accounts, remove or edit content at any time without notice to the User. The right to use this Website is personal to the User and is not transferable to any other person or entity. We shall not be responsible for any data lost while transmitting information on the Internet. The Services of the Website shall only be available to the Registered Users of the Website. The Registered Users shall be responsible for maintaining confidentiality to prevent unauthorized access to Registered User account. The Registered User agrees to accept responsibility for all activities that occur under his/her account or password. The Registered User shall take all necessary steps to ensure that his account password is kept confidential and secure and should inform Us immediately if the Registered User has any reason to believe that his/her password has become known to anyone else, or if the password is being, or is likely to be used, in an unauthorized manner. The Registered User shall ensure and undertake that the details he/she provides to us at the time of registration are correct and complete in all aspects. The Registered User should further inform the Website immediately of any changes to the information that has been provided while registering through registered email ID. The Registered User can access and update much of the information provided to the Website by following the instructions given on the Website or by writing to us at Support@coalurja.com. All communication between Registered Buyer and Registered Seller should be through the Website.

3. CANCELLATION OF REGISTRATION

We reserve the right, at our sole discretion, to refuse or cancel or terminate any request for registration on the Website. The Website reserves the right to seek any additional verifications or information before accepting any instruction or registering a User.

4. PERSONAL INFORMATION

For the complete and proper usage of the Website the User shall need to provide certain details and information for getting registered as a User. A Registered User shall be required to provide the Website with true and accurate information for the profile and listings thereon. Any Information of the Website accessible to the User shall not be disclosed to any third party unless such a disclosure is authorized by law, or we have consented to such a disclosure in writing. However, the Website has the unconditional right to share or disclose the Registered User’s Personal Information with the Website partners, affiliates, employees and agents. For more details on the Websites’ policies regarding personal information please refer to the “Privacy Policy”.

5. FRAUDULENT PRACTICES

We reserve the right to initiate legal proceedings against any person/s for fraudulent use of the Website and any other unlawful acts or omissions in breach of these Terms of Use.

6. MODIFICATION OF TERMS OF USE

We reserve the right, at our sole discretion, to modify or replace these Terms of Use, or change, suspend, or discontinue the Website and its Services (including, but not limited to, the availability of any feature, database, or content) at any time. We may also impose limits on certain features and Services or restrict User access to parts, or the entire Website, without notice or liability at our sole discretion. It is the Users’ responsibility to check the Terms of Use periodically for changes. A Users’ continued use of the Website following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

7. MONITORING OF THE WEBSITE AND USER ACCOUNT

We have the right and liberty to monitor or alter or remove the content on the Website at all times which shall include information provided in Registered User accounts. The monitoring of the Website is important to determine the veracity of the information provided by Users and that every User remains in consonance with the Terms of Use provided herein. Subject to the Terms of Use mentioned herein, We shall also have a liberty to remove any objectionable content which is in contravention of the Terms of Use herein or share such information with any governmental authority as per procedures laid down by the law for the time being in force in India. The User, in the course of using the Website agrees and accepts that: The User shall not use the Website for any illegal/unlawful purposes, The User shall not impersonate or unlawfully use another person’s or business entity’s name to post information or conduct business in any manner. The User shall abide by all applicable local, state and central laws, The User shall not interfere with or disrupt the use and enjoyment of the Website by other Users, The User shall not undertake any spamming or other unfair practices on the Website, The User shall not defame, harass, abuse or disrupt other Users of the Website.

8. ACCOUNT DELETE/DISABLE OPTIONS

1. Delete or Disable Account through Filling up the Form : If User want to Delete or Disable App Account, Kindly visit our Website https://coalurja.com/contact-us, Fill up the form and mention reason to Delete or Disable account.
• Once you have included the necessary information, please Submit the form along with proper Email and information's.
• Our support team will review your request and verify your account details. Upon successful verification, we will initiate the account deletion process.
• You will receive a confirmation email once your account has been permanently deleted from our system.

2. Delete or Disable Account Through sending us email : To proceed with the account deletion, please follow the steps below:
1. Compose a new email using the email address associated with your app account.
2. In the subject line, please write: "Request for Account Deletion."
3. In the body of the email, kindly provide the following details:
• Your full name
• Your registered email address
• Any additional information that may help us locate your account (e.g., username, account ID, etc.)
• A brief explanation of the reason for your account deletion request (optional but appreciated)
4. Once you have included the necessary information, please send the email to coalurja@gmail.com.
5. Our support team will review your request and verify your account details.
6. Upon successful verification, we will initiate the account deletion process.
7. You will receive a confirmation email once your account has been permanently deleted or disabled from our system.

Please note that by deleting your account, you will lose access to all the features and benefits associated with your account, including any saved preferences or historical data.

If you have any further questions or concerns regarding the account deletion process, please feel free to include them in your email. Our support team is dedicated to providing you with the assistance you need.

We appreciate your understanding and cooperation in this matter. Thank you for being a valued user of our app.